Frequently Asked Questions (for COVID-19)

How can I get help with my research or teaching?

LACC is open to both UF patrons and the general public during our regular operating hours (hours of operation may vary due to holidays or other events). We provide in-person service at the LACC Circulation Desk, and our stacks are open for browsing. Books noted as having Dewey Decimal call numbers are available upon request at the desk.

We have also prepared webinars and a guide to provide you with information on accessing our services remotely. For most library resources like research articles, e-books, and streaming videos, UF employees and students will need to log into the Gatorlink VPN. Librarians can give limited support for the VPN, but the UF Help Desk is ready to help with more complicated issues.

How do I return books to the Latin American and Caribbean Collection?

LACC is open to the public and is accepting in-person returns. Patrons may also return LACC material to other UF Library branches, where your material will be checked in then routed to LACC.

Patrons may also return our material by mail using the following physical address:

University of Florida
Library West Circulation
Building 689, Room 134
Shipping and Receiving
Gainesville, FL 32611-7001

We recommend that you send items by UPS, Federal Express, or Priority Mail with a return receipt and that you enclose a packing list.

Please follow the Safe Packing and Shipping of Library Materials guidelines to return your materials.

Questions? Contact

Source: Library Resources and Services during COVID-19